Retention Policy

This standard retention policy applies to currently available Service Plans for Microsoft 365 & Google Workspace Products only. 

Retention determines how and/or for how long data backups for a SaaS Protection Service Subscription are retained. After an initial full backup, all subsequent backups are “snapshots” of a particular point in time and capture only changes made since the previous backup. Following the full backup, backup snapshots are retained in accordance with the pre-set schedule for the particular SaaS Protection Service Plan described below and will be retained for each active Service Subscription for which payment is current. If a Service Subscription terminates, MSnet reserves the right to delete, after 45 days, the backed up data in the MSnet Cloud associated with your Service Subscription. It is your responsibility, on or before this period, at your expense, to export a copy of the data if you would like a copy of the backed up data in the MSnet Cloud associated with your Service Subscription for a SaaS Protection Product.

1. 12 month data Retention- With the 1-Year Cloud Retention (also known as 1 Year Time Based Retention) service plan backup snapshots are maintained for one year on a rolling basis, with the oldest backup snapshots deleted first after one year. Automatic consolidation of backup snapshots is applied on a rolling basis as shown below.
2. Unlimited data Retention- With the Unlimited data Retention service plan backup snapshots are retained for an indefinite period of time for as long as the Unlimited data Retention Service Plan Service Subscription is current. Automatic consolidation of backup snapshots is applied on a rolling basis as shown below.

We use the following schedule for consolidating backup snapshots stored in the MSnet cloud.

* For the Unlimited data Retention Service Plan only, weeklies will be consolidated on a rolling basis into monthly backup snapshots after a year.